Privacy Policy

(Last Updated: May 12, 2015)

We developed this Privacy Policy to show our engagement in defending your privacy and to opening our information and privacy practices for on behalf of CHI Metrix LC (“CHI Metrix”). We reserve the right to amend this Policy and will inform you of such amendments via email or website notification. If you have questions about this Privacy Policy, please contact us at

Information We Collect

CHI Metrix collects personal information from clients who register accounts on

When clients registers, we require an email, password, and full name. We use this information for authentication and to allow access to our products and services. We also use the email as the primary communication channel.

CHI Metrix may get in touch with you via email to let you know about updates to products and services you have purchased, as well as support messages and news about CHI Metrix.

CHI Metrix does NOT use your email for the sending of marketing materials or for any purpose of solicitation.

CHI Metrix logs cumulative user statistics and website traffic within This information comprises website usage statistics, date and time of visits, browser type, etc. We improve our services based on this information, by analyzing and diagnosing problems and website use trends.

CHI Metrix may expose cumulative use statistics to present our services to possible partners and other third parties for legitimate reasons. CHI Metrix will never disclose specific data on its clients to any third party unless complying with laws that demand such disclosure to law enforcement authorities.

You may delete your account as well as your personally identifiable information at any moment by getting in touch with us at explicitly stating that you would like to deactivate your account and delete such information.

Other than as stated in this Privacy Policy, never will CHI Metrix share, rent or sell your identifiable personal information to any third parties without your clearly stated consent.

Public Forums

CHI Metrix may produce, host and provide discussion forums, chat rooms, newsgroups, blogs and other public areas to the general public and its customers. Any information shared in these environments is treated as public information and each user is responsible for and should exercise caution when disclosing any personal information on such forums.

CHI Metrix is not responsible for any action taken as a result of information presented or received in public forums, whether moderated or hosted by CHI Metrix or not. If you post personal information in any of our public forums, you may receive unsolicited email and communications from other parties.


CHI Metrix uses cookies to allow users to avoid authenticating on each visit to Cookies are encoded and unidentifiable blocks of data sent to your browser from a web server. Cookies are kept on your computer. Cookies are created when you login into your CHI Metrix account.

CHI Metrix policy is NOT to share this data, in any form, with advertisers, affiliates and partners who may advertise on our website and services.


Your account information is password-protected so that you have secure access to entering and editing that information.

It is the user’s responsibility to protect their password. Access to CHI Metrix services are protected by a unique email and password that is known only by you. CHI Metrix has designed internal security processes that encrypt customer passwords to protect them from being divulged or accessed by anyone other than you.

Neither CHI Metrix employees nor any of its contractors can obtain or access your password. CHI Metrix employees nor any of its contractors will ask you for your password via mail, email, or telephone nor any other unsolicited manner.


CHI Metrix stores its servers in a highly secure server environment with 24×7 monitoring, surveillance, and support to prevent unauthorized access and data security. Advanced security measures including firewalls, security guards, and surveillance are taken to ensure the continued service and protection of your data from natural disaster, intruders and disruptive events. We cannot guarantee the security of your data while it is being transmitted over the Internet and through servers that are out of our control. We strive to protect your personal information but CHI Metrix cannot ensure or warrant the security of any information you transmit to our website or services. Any data transmissions you make over the internet are done so at your own risk. Once we receive the data transmission, we make our best efforts to ensure its security and privacy on our systems.

Other Privacy Items

No publication of client lists: CHI Metrix will never publish or disclose client lists. All client data is confidential. Client testimonials are presented only upon the expressed written consent of the client.

No manipulation of user experience: CHI Metrix does make limited use of cookies as described in the section above. CHI Metrix does not use cookies in any way to provide any form of targeted advertising or solicitation.

If you have any questions, please email us at